Delete in the app
Open Snugglee → Settings → Delete account. Read the explanation, type DELETE and confirm. You may need to sign in again to verify that you own the account. Deletion is permanent and ends access to your account.
Request deletion without the app
Email support@snuggleeliveapp.com with the subject Delete my Snugglee account. Send from the email linked to your account if possible and include your public Snugglee ID or account email. Tell us that you want your account and associated data deleted. You do not need to reinstall the app. We may ask for proportionate verification of account ownership. Never send a password, login code or payment-card details.
What is deleted
Deletion removes account access, the profile and owned uploaded media, and removes or de-identifies account-linked content as described in our Privacy Policy. Followers, messages, virtual items and balances may no longer be available. We cannot erase copies independently saved by other users.
Limited retention and timing
We process verified requests without undue delay; GDPR requests are normally answered within one month, with notice if a lawful extension is needed. Limited transaction, fraud, moderation and legal records may remain for applicable legal obligations, unresolved disputes or specific safety investigations. Their retention depends on the relevant obligation or case, and they are restricted from ordinary use. Backup copies expire under provider backup rotation. See https://snuggleeliveapp.com/privacy for the full explanation.
Subscriptions, payouts and privileged roles
Cancel any store subscription through your store account; deletion does not cancel it automatically. Resolve a pending payout and arrange transfer or revocation of an owner or super-admin role before completing self-service deletion. If this prevents deletion, email support for help and review of your request.
Questions?
Contact support@snuggleeliveapp.com.