WE'RE HERE TO HELP

Support & account access

For Snugglee account questions, Android APK availability, privacy requests or community reports.

Email Snugglee support

Android APK access

The standalone Android build is being prepared for distribution. This website does not currently provide an APK download. Contact support for the current release status. iOS distribution is not available from this website.

Delete your account

In the app, open Settings → Delete account. If the control is unavailable or you cannot sign in, email support@snuggleeliveapp.com with the subject “Delete my Snugglee account” and your public Snugglee ID or account email. We may ask you to verify ownership. Never send a password or login code.

Deletion removes account access and triggers deletion of the profile and owned media. Some transaction, safety or legal records may be retained for the limited purposes described in the Privacy Policy. Cancel any app-store subscription separately.

Report a safety issue

Use in-app report and block controls, or email the relevant public account ID, room or content and a short description. For immediate danger, contact local emergency services.

Contact Snugglee

For all privacy, account, moderation, and business enquiries, contact Snugglee support.

support@snuggleeliveapp.com